Our Services
Everything Your Business Needs.
One provider for all your communication and AI needs.
Everything an agent can do.
Six core capabilities, infinitely customisable.
Take Messages
Captures caller details accurately
Transfer Calls
Routes to the right team member
CRM Integration
Logs calls to your systems via API
Multilingual
Speaks multiple languages fluently
Send Emails/SMS
Confirms bookings & follow-ups
Book Appointments
Schedules directly into calendars
Integrations
Connects To The Tools You Already Use
Our AI agents integrate directly with your job management, CRM, and helpdesk systems — and many more.
Live Demo
Call it. Add your job. Call back.
This is a real AI receptionist connected live to Fergus, the industry-leading job management platform for trades. Book a job, then call back — it'll remember you.
Demo Plumbing Business
Powered by Fergus + H3llo AI
How it works
Call the demo line
Add your job — the AI logs it to Fergus
Call back — it knows who you are
Call the Demo Line
+64 6 242 6022 — talk to our AI now
Standard NZ call rates apply · No sign-up required
Our Story
From KapitiNET
to H3llo.
H3llo didn't come from Silicon Valley — it came from a Wellington MSP called Capitaledge. We built AI voice tools to help their clients answer phones smarter, and quickly realised every NZ business needed this. So we went all in.
Today we're a growing team serving real Kiwi clients nationwide, backed by genuine local support and a mission to make AI-powered telephony accessible to every business in New Zealand — from sole traders in Paraparaumu to enterprises in Auckland.
The '3' in H3llo symbolises our three co-founders — Kelly Sutherland, James Moloney, and Josh Bondy — who are the cornerstone of our company. Our icon, a speech bubble, represents clear communication and connection, visualising our purpose as advanced AI voice agents.
The Beginning
Born in Kāpiti
We started as KapitiNET — a value-added AI voice service for Capitaledge, a Wellington-based managed service provider.
Taking Root
A NZ-First Vision
Recognising no local telco was truly AI-first, we set out to build the platform New Zealand businesses deserved.
Today
KapitiNET Becomes H3llo
As we grew beyond Kāpiti to serve businesses across all of Aotearoa, we became H3llo — a bold new name for a national mission.
100% New Zealand owned & operated · Kāpiti Coast, Wellington Region
Simple Pricing
Plans that scale with you.
No hidden fees. No lock-in contracts. Just honest NZ pricing.
FAQ
Common questions.
Everything you need to know about H3llo's services in New Zealand.
Get In Touch
Contact H3llo.
Our phones are answered 24/7. Give us a call or fill out the form and we'll get back to you promptly.
Head Office
34 Howell Road, Paraparaumu Beach, Paraparaumu 5032
Business Hours
Mon–Fri 8am–5pm (Phones 24/7)